TP 9.1 hangs with network shares after upgrade from 8.15

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broberson721
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TP 9.1 hangs with network shares after upgrade from 8.15

Post by broberson721 »

Just upgraded from TP 8.15.1 to 9.1.. Love the updated feel.. But now getting very long hangs (several minutes)when doing File Open while on a network share.. Is this a known issue? Any fix coming? Will likely have to downgrade in the meantime as I'm having to kill TP (and open file via command line) as a workaround.

Thanks,
Brian
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bbadmin
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Re: TP 9.1 hangs with network shares after upgrade from 8.15

Post by bbadmin »

Have you tried using the standard file open and save as dialog boxes? There's an option on Configure/Preferences/File to select that.
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broberson721
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Re: TP 9.1 hangs with network shares after upgrade from 8.15

Post by broberson721 »

That sounds promising. But I'm not seeing that option:
config-prefs-file.jpg
config-prefs-file.jpg (38.5 KiB) Viewed 6878 times


That's embarrassing. I'm on 9.0.1, not 9.1.0.. Will try to upgrade.
Last edited by AmigoJack on Sat Mar 25, 2023 8:57 am, edited 1 time in total.
Reason: merging both posts
phtorche
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Re: TP 9.1 hangs with network shares after upgrade from 8.15

Post by phtorche »

bbadmin wrote: Fri Mar 24, 2023 6:57 pm Have you tried using the standard file open and save as dialog boxes? There's an option on Configure/Preferences/File to select that.
Hello,
I have the same issue, With "Use the standard file open dialog box" active, the open dialog spends a few milli second instead of 10-20 seconds.
But it's not the only issue I have, opening a small file is sometimes as slow, even using "Quick Open File" dialog.
I have freeze for seconds too, switching to a local file.
Note that:
- "Keep files locked while editing them" is disable
- "Open locked files read-only" is disable.
- "Enable .editorconfig" is disable.
- Other editors I'm using have not problem at all (Notepad++, VSC) but I can't live (my professional part :D) without my favorite Textpad
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bbadmin
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Re: TP 9.1 hangs with network shares after upgrade from 8.15

Post by bbadmin »

Are you running 9.2.3? What kind of network filesystem are your files on?
phtorche
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Re: TP 9.1 hangs with network shares after upgrade from 8.15

Post by phtorche »

The latest 9.2.3 with Windows 11 professional, up-to-date except KB5027303.
It's Samba from Ubuntu 20.04 LTS up-to-date too.
The local files are all in OneDrive.
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bbadmin
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Re: TP 9.1 hangs with network shares after upgrade from 8.15

Post by bbadmin »

Thanks, I'll try to replicate that. However, OneDrive files are not local. Microsoft hosts them in its Azure cloud.
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Re: TP 9.1 hangs with network shares after upgrade from 8.15

Post by bbadmin »

Does it make any difference if you set Ignore when files are modified by another process, on Configure » Preferences » File?
phtorche
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Re: TP 9.1 hangs with network shares after upgrade from 8.15

Post by phtorche »

Annoying but I set it to test.
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Re: TP 9.1 hangs with network shares after upgrade from 8.15

Post by bbadmin »

By "annoying" do you mean it's faster, slower or the same?
phtorche
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Re: TP 9.1 hangs with network shares after upgrade from 8.15

Post by phtorche »

Annoying -> I'm using that feature really often, like switching git branch, editing with another editor...
Since the beginning of the day I got no issue.
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bbadmin
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Re: TP 9.1 hangs with network shares after upgrade from 8.15

Post by bbadmin »

Sorry to persist with this, but I'm trying to establish why you're getting hangs with network shares. Can I can discount the checks for files being modified by another process as the cause?
phtorche
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Re: TP 9.1 hangs with network shares after upgrade from 8.15

Post by phtorche »

Hello,
Without checking for modified files, no issue for two full day of Textpad usage.
PS I will not be able to answer for a week.
Thank you
phtorche
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Re: TP 9.1 hangs with network shares after upgrade from 8.15

Post by phtorche »

Hello,
Without checking for modified files, still no issue since my previous message.
Thank you in advance
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Re: TP 9.1 hangs with network shares after upgrade from 8.15

Post by bbadmin »

Please install the new version 9.3.0 and try it with checks enabled for files modified by external processes.
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