Error 1719.The Windows Installer Service could not be....

zfeschtli · Post by **zfeschtli** » Fri Dec 17, 2004 5:42 am

Hi

I receive always the same error if i try to install textpad73.exe. I also called M$ Support but the told me to call you!

here is the error message:

Error 1719.The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance.

and here the problem in the logfile (it you want this i can send you the hole logfile)

MSI (c) (8C:44) [06:33:31:934]: Note: 1: 1719
Info 2898.Tahoma8, Tahoma, 0
DEBUG: Error 2835: The control ErrorIcon was not found on dialog SetupError
Internal Error 2835. ErrorIcon, SetupError

thanks for an answer
patrick

zfeschtli · Post by **zfeschtli** » Fri Dec 17, 2004 5:44 am

ow sorry! forget to say that is a "Windows 2003 Enterprise Edition" server where i tried to install textpad.

i tried textpad71 and textpad73 - everythime the same error

thanks for your help
patrick

Post by **helios** » Fri Dec 17, 2004 2:16 pm

Please see the following Microsoft knowledge base article:

http://support.microsoft.com/default.as ... -us;315346

I hope this helps.

zfeschtli · Post by **zfeschtli** » Fri Dec 17, 2004 2:21 pm

thanks but this doesn't help to fix the problem because the problem is just with the textpad.exe - every other .msi is no problem!

thanks for a better answer

patrick

Post by **MudGuard** » Fri Dec 17, 2004 2:52 pm

Have you tried downloading the msi again?

Also, under requirements it says:

TextPad requires Windows 95 (SP1), 98, ME, NT 4.0 (SP6a), Windows 2000 (SP4) or XP.

Your Windows 2003 is not in that list.

Post by **helios** » Fri Dec 17, 2004 3:28 pm

Have you tried any of the solutions from the Microsoft Knowledge Base article?

I can reassure you that TextPad does work on "Windows 2003 Enterprise Edition".

Post by **MudGuard** » Fri Dec 17, 2004 4:13 pm

helios wrote:I can reassure you that TextPad does work on "Windows 2003 Enterprise Edition".

Then http://www.textpad.com/download/index.html#instructions should be updated ...

innovativefx · Post by **innovativefx** » Fri Dec 17, 2004 4:33 pm

This might work: take out your harddrive, hit it 10 times as hard as you can with a ball pein hammer, then reinstall harddrive. If your computer will not boot up, that means you have a bad harddrive. At that point, purchase a new harddrive, install Windows 95 (SP1), 98, ME, NT 4.0 (SP6a), Windows 2000 (SP4) or XP. You will likely find that you will be able to install TextPad with no problem.

zfeschtli · Post by **zfeschtli** » Mon Dec 20, 2004 5:26 am

sorry guys but i realy have a problem with installing textpad on our Windows 2003 Enterprise Server.

we are a company "netcetera" and we purchased about 50 licenses.

i've also called the Microsoft Support Center with this problem but they couldn't help me because every other .msi file works fine!

so now i need realy a good technical help!

thanks
patrick

robbage · Post by **robbage** » Tue Dec 28, 2004 3:33 am

Seems more and more software distributors are going here:

http://nsis.sourceforge.net

It doesnt even require internet explorer for it to work! :)