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TP 9.1 hangs with network shares after upgrade from 8.15

Posted: Fri Mar 24, 2023 3:38 pm
by broberson721
Just upgraded from TP 8.15.1 to 9.1.. Love the updated feel.. But now getting very long hangs (several minutes)when doing File Open while on a network share.. Is this a known issue? Any fix coming? Will likely have to downgrade in the meantime as I'm having to kill TP (and open file via command line) as a workaround.

Thanks,
Brian

Re: TP 9.1 hangs with network shares after upgrade from 8.15

Posted: Fri Mar 24, 2023 6:57 pm
by bbadmin
Have you tried using the standard file open and save as dialog boxes? There's an option on Configure/Preferences/File to select that.

Re: TP 9.1 hangs with network shares after upgrade from 8.15

Posted: Sat Mar 25, 2023 12:39 am
by broberson721
That sounds promising. But I'm not seeing that option:
config-prefs-file.jpg
config-prefs-file.jpg (38.5 KiB) Viewed 8648 times


That's embarrassing. I'm on 9.0.1, not 9.1.0.. Will try to upgrade.

Re: TP 9.1 hangs with network shares after upgrade from 8.15

Posted: Fri Jul 07, 2023 7:37 am
by phtorche
bbadmin wrote: Fri Mar 24, 2023 6:57 pm Have you tried using the standard file open and save as dialog boxes? There's an option on Configure/Preferences/File to select that.
Hello,
I have the same issue, With "Use the standard file open dialog box" active, the open dialog spends a few milli second instead of 10-20 seconds.
But it's not the only issue I have, opening a small file is sometimes as slow, even using "Quick Open File" dialog.
I have freeze for seconds too, switching to a local file.
Note that:
- "Keep files locked while editing them" is disable
- "Open locked files read-only" is disable.
- "Enable .editorconfig" is disable.
- Other editors I'm using have not problem at all (Notepad++, VSC) but I can't live (my professional part :D) without my favorite Textpad

Re: TP 9.1 hangs with network shares after upgrade from 8.15

Posted: Fri Jul 07, 2023 2:06 pm
by bbadmin
Are you running 9.2.3? What kind of network filesystem are your files on?

Re: TP 9.1 hangs with network shares after upgrade from 8.15

Posted: Fri Jul 07, 2023 2:43 pm
by phtorche
The latest 9.2.3 with Windows 11 professional, up-to-date except KB5027303.
It's Samba from Ubuntu 20.04 LTS up-to-date too.
The local files are all in OneDrive.

Re: TP 9.1 hangs with network shares after upgrade from 8.15

Posted: Fri Jul 07, 2023 3:49 pm
by bbadmin
Thanks, I'll try to replicate that. However, OneDrive files are not local. Microsoft hosts them in its Azure cloud.

Re: TP 9.1 hangs with network shares after upgrade from 8.15

Posted: Tue Jul 11, 2023 4:52 pm
by bbadmin
Does it make any difference if you set Ignore when files are modified by another process, on Configure » Preferences » File?

Re: TP 9.1 hangs with network shares after upgrade from 8.15

Posted: Thu Jul 13, 2023 4:14 pm
by phtorche
Annoying but I set it to test.

Re: TP 9.1 hangs with network shares after upgrade from 8.15

Posted: Thu Jul 13, 2023 5:24 pm
by bbadmin
By "annoying" do you mean it's faster, slower or the same?

Re: TP 9.1 hangs with network shares after upgrade from 8.15

Posted: Fri Jul 14, 2023 1:49 pm
by phtorche
Annoying -> I'm using that feature really often, like switching git branch, editing with another editor...
Since the beginning of the day I got no issue.

Re: TP 9.1 hangs with network shares after upgrade from 8.15

Posted: Fri Jul 14, 2023 7:15 pm
by bbadmin
Sorry to persist with this, but I'm trying to establish why you're getting hangs with network shares. Can I can discount the checks for files being modified by another process as the cause?

Re: TP 9.1 hangs with network shares after upgrade from 8.15

Posted: Mon Jul 17, 2023 3:52 pm
by phtorche
Hello,
Without checking for modified files, no issue for two full day of Textpad usage.
PS I will not be able to answer for a week.
Thank you

Re: TP 9.1 hangs with network shares after upgrade from 8.15

Posted: Fri Jul 28, 2023 8:31 am
by phtorche
Hello,
Without checking for modified files, still no issue since my previous message.
Thank you in advance

Re: TP 9.1 hangs with network shares after upgrade from 8.15

Posted: Tue Aug 01, 2023 8:21 am
by bbadmin
Please install the new version 9.3.0 and try it with checks enabled for files modified by external processes.