what happened to Help Topics in TextPad?

kevinHealy · Post by **kevinHealy** » Sat Aug 09, 2008 4:26 pm

I just did a fresh install of TextPad 5.2, but when I click on Help --> Help Topics, my mouse pointer turns into an hourglass for a second, and then nothing--no hep window pops up like it used to.

What is going on? Has help been removed from TextPad?

gan · Post by **gan** » Sat Aug 09, 2008 10:42 pm

Not sure why this happen on your computer, but help is working fine on my computer so it's for sure not removed from version 5.2. Are you able to open other ".chm" files without any problems?

kevinHealy · Post by **kevinHealy** » Sun Aug 10, 2008 3:18 am

gan wrote:Not sure why this happen on your computer, but help is working fine on my computer so it's for sure not removed from version 5.2. Are you able to open other ".chm" files without any problems?

Thanks. I had no idea what .chm files were before you pointed this out to me.

Turns out that ALL my .chm files were failing to load. Also turns out that this is a common problem; a web search found tons of references like
http://techrepublic.com.com/5208-11183- ... dID=191474
http://www.tomshardware.com/forum/55394 ... -msitstore
http://www.techspot.com/vb/topic15703.html
http://bubble.ro/Cannot_Open_the_File__ ... ssage.html

The first URL above gave the solution which worked for me: in a cmd shell, execute:

Code: Select all

regsvr32 %systemroot%\system32\hhctrl.ocx
regsvr32 %systemroot%\system32\itss.dll

Most of the websites only say to do the first command, but that was insufficient for me--I had to do both.

gan · Post by **gan** » Sun Aug 10, 2008 9:39 am

Nice to hear you found a solution to the problem.