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TP 5: Customize toolbars - can remove but can't add commands

Posted: Mon Mar 26, 2007 1:04 pm
by cv
When using the 'customize' function (commands tab) against the tool bars, I can remove commands from a given tool bar, but I can't add new ones. As soon as I select a command from the dialog window and try to slide it to the tool bar, the cursor behaves as if I wanted to delete (small 'X') and the tool bar doesn't receive the command.

Oddly enough, I can slide a command to any menu bar item.

Re: TP 5: Customize toolbars - can remove but can't add comm

Posted: Tue May 29, 2007 10:25 am
by gspatel62
cv wrote:When using the 'customize' function (commands tab) against the tool bars, I can remove commands from a given tool bar, but I can't add new ones. As soon as I select a command from the dialog window and try to slide it to the tool bar, the cursor behaves as if I wanted to delete (small 'X') and the tool bar doesn't receive the command.

Oddly enough, I can slide a command to any menu bar item.
How odd. I have exactly the reverse problem! I can slide a command to any toolbar but not to any menu! When I try moving a command to a menu, I get the small X and the menu doesn't receive the command.

issue resolved

Posted: Tue May 29, 2007 1:38 pm
by cv
My issue was fixed in the latest release.

My issue persists ... or has been replaced with another

Posted: Wed May 30, 2007 12:26 pm
by gspatel62
Guess you're the lucky one then, :wink:

My issue persists -- I still cannot add any of the widgets from the Command dialog to the Menu bar. Though I can add a New Menu, even rename it, but what good is that if I can't put a command under it?!!?

:(

Posted: Thu May 31, 2007 1:21 am
by cv
You're right. I get the same results

customize menus problem - heard from tech support

Posted: Thu May 31, 2007 1:30 am
by gspatel62
I took the plunge, steeled myself against all the dire-sounding warnings ("check the forums!" "have you checked the forums?" "look at the faq!") and wrote to techsupport about this.

A very short while later, I got this response:
You are right about this, so thanks for bringing it to our attention.
It's very encouraging to get a response from support so quickly, and I can only hope we'll have the issue resolved soon. In the meantime, we muddle along.