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9.9.5 crashes when trying to save to a network locations
Posted: Thu May 07, 2026 3:58 pm
by idburns
Every time I try to browse to, or save to, a mapped network drive or UNC path in 9.9.5, the application crashes. Every time.
Even with files that I opened from the network location. They open fine, I can edit them fine but as soon as I "Save As", TextPad crashes.
I'm on Windows 11 Enterprise (23H2).
What do you need from me to troubleshoot this?
thanks,
iain
Re: 9.9.5 crashes when trying to save to a network locations
Posted: Thu May 07, 2026 7:56 pm
by bbadmin
I cannot reproduce this. Please send a copy of one of the crash dump files to support at textpad dot com.
Re: 9.9.5 crashes when trying to save to a network locations
Posted: Thu May 07, 2026 10:05 pm
by idburns
I followed these instructions:
viewtopic.php?p=43064#p43064
I checked "C:\Users\USERNAME\AppData\Local\Temp" and there are no dmp files in there. I take it I'm looking in the wrong place.
Also, I should clarify that when I say "crashes", I don't get an actual error. The application freezes and goes "Not Responding", if that makes a difference.
thanks!
Re: 9.9.5 crashes when trying to save to a network locations
Posted: Fri May 08, 2026 9:17 am
by bbadmin
In Windows 10 & 11, crash dumps are saved in this folder:
I have updated
viewtopic.php?p=43064#p43064 accordingly.
What kind of file system is on your network drives and which software are you using to connect them to Windows?