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Error 1316 preventing upgrade from 6.1 to 6.1.3

Posted: Tue Jul 17, 2012 2:26 am
by DCB
OS = WinXP Pro SP3 32-bit, fully patched as of July 2012
RAM = 3GB

Trying to upgrade in place generates the following fatal error:

"Error 1316. A network error occurred while attempting to read from the file C:\DOCUME~1\CCEBOS~1\LOCALS~1\Temp\{C320CDF7-F34A-4486-AE2F-047AB385C4B0}\TextPad 6p1.MSI". There is no "TextPad 6p1.msi" in that temp sub-folder; only "TextPad 6.msi. So, an installation script error is one possible cause. Otherwise, no help available on this error code on this support forum.

Now what???

Re: Error 1316 preventing upgrade from 6.1 to 6.1.3

Posted: Sat Jul 21, 2012 11:23 pm
by DCB
DCB wrote:OS = WinXP Pro SP3 32-bit, fully patched as of July 2012
RAM = 3GB

Trying to upgrade in place generates the following fatal error:

"Error 1316. A network error occurred while attempting to read from the file C:\DOCUME~1\CCEBOS~1\LOCALS~1\Temp\{C320CDF7-F34A-4486-AE2F-047AB385C4B0}\TextPad 6p1.MSI". There is no "TextPad 6p1.msi" in that temp sub-folder; only "TextPad 6.msi. So, an installation script error is one possible cause. Otherwise, no help available on this error code on this support forum.

Now what???
Ooops - simple uninstall and re-install fixed all. My bad. Sorry, all!