7.4.0 x64 installer generating a 1303 error

Christopher_G_Lewis · Post by **Christopher_G_Lewis** » Thu Aug 07, 2014 9:39 pm

I'm getting this when I try to upgrade to 7.4.0:

Error 1303.The installer has insufficient privileges to
access this directory: C:program FileslTextPad 7. The
installation cannot continue. Log on as an
administrator or contact your system administrator.

This is via the Setup (Run as Admin) and the extracted MSI (run from an admin CMD).

Looking at the process in Process Explorer (sysinterals) the MSIEXEC.EXE is running with high security, so it certainly isn't a UAC issue.

thanks

Christopher_G_Lewis · Post by **Christopher_G_Lewis** » Thu Aug 07, 2014 9:56 pm

Crap -

Your installer is putting the x64 Textpad into \program files (x86)

You have *got* to fix this

miked · Post by **miked** » Fri Aug 08, 2014 7:58 am

I upgraded the 64bit version on my windows 7 system a couple of days ago and had no problems, it installed to \program files\Textpad 7 as usual.

What do you get if you echo %programfiles% on a command line?
Also check registry keys such as programfilesdir and programfilespath in HKLM/Software/microsoft/windows/currentversion are correct.

Christopher_G_Lewis · Post by **Christopher_G_Lewis** » Fri Aug 08, 2014 3:21 pm

Yea, did all that.

Turns out there was some installer key remnant specifying that textpad gets installed to \program files (x86)\... Must have been left over from a 32bit install that never got cleared out correctly.

All is fine now, but certainly not a pleasant experience.