"Due to a software update ..." Message after progr

General questions about using TextPad

Moderators: AmigoJack, bbadmin, helios, Bob Hansen, MudGuard

Post Reply
dhesmer
Posts: 7
Joined: Mon Nov 29, 2010 5:46 pm
Location: Germany

"Due to a software update ..." Message after progr

Post by dhesmer »

Some days ago I updated to Textpad 5.4. Since then I get at every start of Textpad the Message:
"Due to a software update the tool bar 'Menu bar' has changed. Would you like to reset your customized toolbar and load the new one?"
Independing of pushing the Yes or No button, the message shows up at every start.
Any idea how to overcome this stupid situation?

Best regards
Diedrich
best regards
Diedrich
User avatar
bbadmin
Site Admin
Posts: 877
Joined: Mon Feb 17, 2003 8:54 pm
Contact:

Post by bbadmin »

Please try renaming the file config.xml, which you will find at one of the following locations, and then try starting up TextPad. Exit from TextPad before renaming the file.

C:\Documents and Settings\User name\Application Data\Helios\TextPad\5.0

In Vista and windows 7 its stored here:

C:\Users\[user name]\AppData\Roaming\Helios\TextPad\5.0.


I hope this helps.
dhesmer
Posts: 7
Joined: Mon Nov 29, 2010 5:46 pm
Location: Germany

Post by dhesmer »

bbadmin wrote:Please try renaming the file config.xml, which you will find at one of the following locations, and then try starting up TextPad. Exit from TextPad before renaming the file.
...
C:\Users\[user name]\AppData\Roaming\Helios\TextPad\5.0.
I hope this helps.
Sorry, there is only the file "config-700.xml" dated 31.01.2010 18:43, which I renamed. But no change.
I also de-installed the whole textpad and installed it again. Now I get a 2nd message - same as 1st - but for toolbar 'Tools'.
best regards
Diedrich
eduh
Posts: 3
Joined: Wed May 11, 2011 2:05 pm

Having the same problem

Post by eduh »

Did you manage to find a solution ? Renaming the XML file didn't help.
A very annoying problem
dhesmer
Posts: 7
Joined: Mon Nov 29, 2010 5:46 pm
Location: Germany

Re: Having the same problem

Post by dhesmer »

eduh wrote:Did you manage to find a solution ? Renaming the XML file didn't help.
A very annoying problem
Not at all.
btw: Installing Textpad on a new disc will NOT show the problem.
best regards
Diedrich
augiemattheiss
Posts: 1
Joined: Mon Oct 03, 2011 2:02 pm
Location: United States

Post subject: Re: Having the same problem

Post by augiemattheiss »

I am also having this issue- was there ever a resolution? Mine occurs intermittently perhaps depending on how TextPad is started? It can be quite annoying.

Augie
Post Reply